LAX benefits from a Situation Status Display System

Staff at LAX now has access to situational awareness to respond to both daily operations needs as well as crisis situations in and around the airport.

Customer

Los Angeles International Airport, often referred to as LAX with the letters pronounced individually, is the largest and busiest airport in the state of California. In 2015, the airport served nearly 75 million passengers, making it the seventh busiest airport worldwide. Owner and operator of LAX is Los Angeles World Airports (LAWA).


Requirements

After the shooting of a Transportation Safety Administration (TSA) agent in November 2013, LAWA administrators knew they needed more and better information on all areas of the airport. The decision was made to implement a system that would provide situational awareness for airport staff to respond to both daily operations needs as well as crisis situations in and around the airport. With the system it would have to be possible for multiple departments – IT, operations, emergency operations, police and fire, among others – to tap into data across disparate systems.

Solution

Siemens was awarded with the design and implementation of an airport operations flow visualization and management solution for LAX. The solution is a dynamic display console – or Situation Status Display System (SSDS) – for the LAX Airport Response Coordination Center, from where LAWA monitors and manages airport operations during both normal operations and crisis situations. SSDS is based on Siamos, the Siemens Airport Management and Operations Suite, which overlays and connects existing third-party systems in order to obtain mission-critical data from external sources. The Siamos platform provides airport operations with real-time critical system snapshots of the airport’s operational condition and aids in managing the airport from airside, landside and terminal operations. The solution includes visual aids of current and predicted situations as they occur in real time, thereby providing operations staff enhanced situational awareness and a common operating picture.

Benefit

With SDSS in place, operations can make better decisions based on accurate and real-time information. Trend data is also available to highlight and address ongoing issues. Overall, LAWA administrators feel they have improved their customer comfort, safety and security in and around the airport.

Dominic Nessi, LAWA Deputy Executive Director and Chief Information Officer, says: "Los Angeles World Airports is a challenging operational environment. While we have automation across some of the functional areas, there remain gaps that inhibit a consolidated operational view of LAX. Siemens brings a wealth of real world operational expertise to Los Angeles World Airports and, utilizing Siamos, has provided a cost-effective capture and analysis of data that was not possible previously. By overlaying existing platforms, Siamos eliminates the need to replace disparate systems across our different terminals and provides excellent insight into where to improve process and procedures for maximum benefit."

Facts

The Siemens Airport Management and Operations Suite (Siamos) improves planning accuracy, promotes efficient use of resources and helps to reduce delays. A special feature of Siamos is the ability to subsequently assess performance and analyze and diagnose operational weaknesses. Therefore, Siamos can be used not only to monitor ongoing processes, but also to forecast their future development.