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Intelenet Global Services in Chennai, India

Easy installation, commissioning as well as integration with Cerberus PRO


Intelenet Global Services is a leading provider of multi-faceted business processes outsourcing (BPO) solutions to organizations worldwide. Based in India, Intelenet has 50 centers around the world that support more than 500 companies in the UK, USA, Australia and India in various industries.

Cerberus PRO fire safety for Intelenet Global Services in Chennai, India


In Chennai, Intelenet occupies a floor at the AMBIT IT Park. The site is already equipped with a building management system that controls and monitors air handling units as well as fire alarm systems – all from third-party suppliers. Intelenet decided to have the highly reliable fire detection system Cerberus® PRO installed in their offices. So an output had to be provided from the Cerberus PRO panel to the existing building management system.


Ex-Buzz, a Siemens Solution Partner, easily and seamlessly integrated Cerberus PRO with all existing systems. The installation process was enhanced due to the fact that the on-site engineer was remotely supported by an experienced colleague. The remote system access enabled the Ex-Buzz engineer to finish the job and hand over the installation on time. Furthermore, installing and commissioning Cerberus PRO proved very intuitive and efficient: for example, existing cabling could be reused and the auto-configuration function automatically configured and imported the data from all connected devices. This also ensured full fire protection during the installation phase.


  • Cerberus PRO – a seamless integratable fire safety system

  • Highly reliable fire detection system – quick and easy to install and commission

  • Less on-site visits due to remote support – increased cost efficiency

  • Easy integration with other third-party safety and security systems into a building management station from a different vendor


  • 1 Cerberus Pro FC722 fire control panel with 2 loops

  • 91 devices – including OH720 multi-sensor fire detectors, OP720 smoke detectors, manual call points, etc.

  • 1 aspirating smoke detections system

  • 1 Sinorix Gas suppression system