Contract Customer - National Customer Support Center Services
Customer solutions and support
Service Contract Customers
Customers benefit from after-hours support from the National Customer Support Center. A call to your local Siemens branch service phone number puts you in touch with a support specialist, even outside of regular business hours. This includes nights, weekends and all holidays. For customers with special monitoring needs, Siemens offers custom solutions that can be added to any service agreement.
Enterprise Contract Customers
For large-scale operations with multiple uilding locations, ontracts are available to extend and customize remote service support. Having this type of national contract gives the added benefit of:
Intimate knowledge of your specific business needs, processes and requirements
A single point of contact (toll-free number)
With 24/7 remote building services delivered from the Siemens National Customer Support Center, you maintain uptime, and your buildings have the same level of support and security as those with on-site staff.