Siemens' Central Monitoring Station Obtains Installation Quality Certification

Siemens Building Technologies, Inc., Central Monitoring Station has earned the Installation Quality (IQ) Certification. This certification assures that Siemens’ Central Monitoring Stations are committed to excellence and meet a rigid set of IQ Certification standards and guidelines. The guidelines include a list of rules in regard to user training, employee training, system design, equipment, installation and monitoring process. 

 “The IQ Certification brings peace of mind to our customers,” said Laurie Mitchell, National Director of Central Monitoring Services, Siemens Building Technologies. “It confirms that we are committed to our customers’ security and to reducing the number of false alarms”.

The IQ Certification validates that Siemens promotes and utilizes methods for proper user and operator training and installation of alarm systems.

The certification process took approximately 6 months to complete and included designating an IQ Certification compliance officer to oversee signal reduction initiatives, adherence to a code of ethics and a vote by the IQ Board. The CMS must be recertified each year to maintain the designation.

Siemens now belongs to an exclusive group of companies that have earned this certification in the United States. “This is a certification that speaks to the high quality of our operations,” said Mitchell.

About the Installation Quality Certification Program

Founded in 1997, the IQ Certification Program sets standards and provides businesses and consumers with a way to identify alarm companies that are committed to providing high-quality security and life safety systems. The IQ Certification is awarded to alarm companies that successfully complete a rigorous evaluation by the IQ Certification Board – a group of representatives of the security, law enforcement, fire, state regulatory and insurance industries – and demonstrate that they satisfy the IQ Certification Program’s policies and guidelines.